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Hi, I'm Richard Scott (& usually go by Rich!) - a UX Designer with 20 years as a professional soccer coach.

My career has been evolving & I'm passionate about transferring the skills of learner-centered environments into user-centered environments, creating a unique perspective for solving complex problems.

Coffee is my favorite. Connections are essential.

Design Process

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User Research & Analysis

The process of synthesizing complex data into clear, concise insights to uncover user needs typically through:

User Interviews and/or surveys

Competitive & comparative analysis

Usability testing

Information Architecture & Interaction Design

Translating complexity into clarity, building user-friendly navigation that just makes sense.

Affinity mapping

Personas & problem statements

User flow & site mapping

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Visual Design & Prototyping

I design how the product looks & feels, and build interactive prototypes to bring ideas to life. This is typically done by:

Sketching & generating ideas

Wireframes

High fidelity

Usability Testing & Iteration

I conduct usability testing to identify areas for further improvement and to optimize the user experience.

Usability testing

Additional iterations & refinements

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